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Multi-year Continuous Improvement Questionnaire

In keeping with the Government of Newfoundland and Labrador’s commitment to creating continuous improvement standards that will improve services and shorten timelines for government programs and supports, the Public Engagement and Planning (PEP) Division, in partnership with Cabinet Secretariat (CS) and the Centre for Learning and Development (CLD), is working on the development of a multi-year plan for continuous improvement across government.

Your departmental experience and knowledge is critical to the successful development of this plan.  As you are aware, a full-day engagement session will take place with you and your colleagues at the Comfort Inn Airport on October 4, 2019 to identify service areas of focus. To help prepare for this engagement session, we ask that you complete this questionnaire on engageNL (link to survey) by Monday, September 23, 2019.

We appreciate your input and thank you for participating.

5. Service Issues